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Customer Services NC II in the Philippines



Customer Services NC II is a short TESDA course in the Philippines that will train you in assisting customers who wish to avail the products or services of retail stores such as department stores, specialty stores, supermarkets, fast food outlets and other similar establishments.

Some examples of skills that you will acquire from enrolling in this course include:

  • Preparing products for display
  • Selling products and services
  • Interacting with customers
  • Operating retail equipment
  • Balancing register/terminal
  • Performing stock control procedures
  • Merchandising food products (Elective)
  • Performing merchandise presentation skills (Elective)

Course Duration

Customer Services NC II takes a minimum of 156 hours to complete with an optional 80 hours more of elective subjects.

Admission Requirements

Basic requirements for this TESDA course include:

  • Copy of NSO Birth Certificate
  • Highschool or College Diploma
  • Certified True Copy of Transcript of Records or Form 137
  • Certificate of Good Moral Character
  • 1×1 and/or 2×2 Pictures

Careers

Qualified graduates of Customer Services NC II can find employment as any of the following:

  • Sales Clerk/ Sales Assistant
  • Product Specialist
  • Promo Merchandiser
  • Customer Service Clerk/Assistant
  • Service Crew
  • Cashier
  • Counter-Checker/Bagger
  • Jr. Visual Merchandiser

Competency Assessment and Certification

Students enrolled in the Customer Services NC II course may be required to undergo a Competency Assessment before graduation. A National Certificate (NC II) will be issued to students who passed this assessment. You can find more information on assessments and certifications at the official website of TESDA.

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13 Comments

  1. maloulee 05/11/2015

    ilng mos po pag ng aral ng customer service NCII.tnx!

  2. eric 01/10/2015

    Taga la trinidad benguet po ako. May malapit ba pong tesda na nagooffer ng ganitong course?

  3. Cindy P. Pretta 12/13/2014

    Sir/Maam.goodevening.ask lng po if where can i enroll the NC II for customer service. Im from bacolod city there’s no tesda training for this course here.thanx

  4. Romelyn lariza 10/29/2014

    Hi po, gusto ko po sana mag aral ng costumer service NC 2 online.can u help me po? Nasa kuwait po ako now.

  5. Vanessa B. 06/19/2014

    I want to learn more about customer service. please advice me what will I do. Thank you.

  6. josephine 06/06/2014

    Hi.. i want to ask where i can take the caregiver nc II near muñoz,quezon city,phils.
    thankz

  8. marive 10/30/2012

    is this customer service nc II offered here in lanao del norte?

  9. iris delacruz 09/28/2012

    i want to study online and i am really interested in customer service NC II..Pls give us complete details how to apply online study

    thanks,

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