Courses in the Philippines
Categories Menu

Customer Services NC II in the Philippines

Customer Services NC II is a short TESDA course in the Philippines that will train you in assisting customers who wish to avail the products or services of retail stores such as department stores, specialty stores, supermarkets, fast food outlets and other similar establishments.

Some examples of skills that you will acquire from enrolling in this course include:

  • Preparing products for display
  • Selling products and services
  • Interacting with customers
  • Operating retail equipment
  • Balancing register/terminal
  • Performing stock control procedures
  • Merchandising food products (Elective)
  • Performing merchandise presentation skills (Elective)

Course Duration

Customer Services NC II takes a minimum of 156 hours to complete with an optional 80 hours more of elective subjects.

Admission Requirements

Basic requirements for this TESDA course include:

  • Copy of NSO Birth Certificate
  • Highschool or College Diploma
  • Certified True Copy of Transcript of Records or Form 137
  • Certificate of Good Moral Character
  • 1×1 and/or 2×2 Pictures


Qualified graduates of Customer Services NC II can find employment as any of the following:

  • Sales Clerk/ Sales Assistant
  • Product Specialist
  • Promo Merchandiser
  • Customer Service Clerk/Assistant
  • Service Crew
  • Cashier
  • Counter-Checker/Bagger
  • Jr. Visual Merchandiser

Competency Assessment and Certification

Students enrolled in the Customer Services NC II course may be required to undergo a Competency Assessment before graduation. A National Certificate (NC II) will be issued to students who passed this assessment. You can find more information on assessments and certifications at the official website of TESDA.

You may also be interested in

The contents of the comments section are the personal advice and opinions of their respective authors and do not necessarily reflect the views of We reserve the right to remove any materials that we consider to be malicious, inappropriate, or in violation of existing laws in the Philippines.


  1. ilng mos po pag ng aral ng customer service NCII.tnx!

  2. Taga la trinidad benguet po ako. May malapit ba pong tesda na nagooffer ng ganitong course?

  3. Sir/Maam.goodevening.ask lng po if where can i enroll the NC II for customer service. Im from bacolod city there’s no tesda training for this course here.thanx

  4. Hi po, gusto ko po sana mag aral ng costumer service NC 2 online.can u help me po? Nasa kuwait po ako now.

  5. I want to learn more about customer service. please advice me what will I do. Thank you.

  6. Hi.. i want to ask where i can take the caregiver nc II near muñoz,quezon city,phils.

  7. is this customer service nc II offered here in lanao del norte?

  8. i want to study online and i am really interested in customer service NC II..Pls give us complete details how to apply online study


Post a Reply