Reservations Officers and other Frontline Occupations in the Philippines
A front desk officer is a person who interacts with guests and assist clients of a hotel or any lodging place upon their arrival. While a reservations officer the one who is responsible for handling and processing of reservations for accommodation. He/she is to obtain and confirm reservations in hotels, inns, resorts and other lodging places.
What course do I need to take to become a front desk officer or a reservations officer?
Different employers may require different courses or degrees for those interested in becoming a front desk officer/reservations officer. Common courses/degrees that may help you get a front desk office/reservations office job include:
- Bachelor of Science in Hotel and Restaurant Management
- Bachelor of Science in Tourism Management
- Front Office Services NC II
- Customer Services NC II